Privacy Policy

Pursuant to Articles 13 and 14 of Regulation (EU) 2016/679 (“GDPR”), LG Estate SRL provides this privacy notice regarding the processing of personal data of users who visit and use this website.

1. Data Controller

The Data Controller is:

LG ESTATE SRL
Registered office: C.da Val di Fiastra 6/A – 62020 Ripe San Ginesio (MC), Italy
VAT No.: 02112130436
Email: info@lgestate.it

2. Categories of Personal Data Processed

This website may collect and process the following categories of personal data:

  • Identification data: first name, last name

  • Contact details: email address, phone number

  • Data relating to the accommodation request: check-in and check-out dates, number of guests, selected property

  • Information entered by the user in free text fields, such as special requests

  • Browsing data, including IP address, browser type and device information

  • Data collected through cookies and similar tracking technologies

3. Purposes of Processing

Personal data may be processed for the following purposes:

  • Managing requests for information and availability

  • Communicating with the user

  • Carrying out pre-contractual activities requested by the user

  • Ensuring the security and proper functioning of the website

  • Producing aggregate statistics through Google Analytics, subject to the user’s consent where required

  • Preventing abuse, spam and fraudulent activities through security tools such as Google reCAPTCHA

4. Legal Basis for Processing

The processing of personal data is based on the following legal grounds:

  • Performance of pre-contractual measures requested by the user

  • User consent, where required, for cookies, analytics and tracking technologies

  • Legitimate interest of the Data Controller in ensuring website security, preventing abuse and improving the service

5. Nature of Data Provision

The provision of personal data through the contact and availability request forms is optional. However, failure to provide the required data may prevent LG Estate SRL from replying to the user’s request or managing the requested service.

6. Processing Methods

Personal data is processed using electronic and telematic tools, in accordance with the principles of lawfulness, fairness, transparency, data minimisation and confidentiality. Appropriate technical and organisational measures are adopted to protect personal data from unauthorised access, loss, destruction or unlawful processing.

7. Data Retention

Personal data collected through the website forms is retained for a maximum period of 12 months from the date of the request, unless a longer retention period is required by law or necessary to protect the rights of the Data Controller.

Data collected through cookies and tracking tools is retained according to the retention periods indicated in the Cookie Policy and in the settings of the relevant third-party services.

8. Recipients of Personal Data

Personal data may be processed by third-party service providers that support the operation, security and management of the website, including:

  • Hosting provider: Hostinger

  • Google services, including Google Analytics and Google reCAPTCHA

  • Technical providers and consultants involved in website management and maintenance

Where applicable, these third parties act as data processors pursuant to Article 28 GDPR or as independent data controllers, depending on the service provided.

9. Transfer of Personal Data Outside the European Economic Area

Some personal data may be transferred to countries outside the European Economic Area, including the United States, through the use of services provided by Google or other technical providers.

Where such transfers occur, they are carried out in compliance with the safeguards provided by the GDPR, including adequacy decisions, Standard Contractual Clauses or other appropriate legal mechanisms.

10. Cookies and Tracking Technologies

This website uses:

  • Technical cookies necessary for the proper functioning of the website

  • Analytics cookies, including Google Analytics, subject to the user’s consent where required

  • Security and anti-spam tools, such as Google reCAPTCHA

  • Any additional third-party services indicated in the Cookie Policy

Cookie consent is managed through the Complianz platform, configured to support the management of user consent and Google Consent Mode v2.

For more information, users are invited to consult the website’s Cookie Policy.

11. Automated Decision-Making and Profiling

The website does not carry out automated decision-making processes that produce legal effects or similarly significantly affect the user.

Any tracking or analytics activities are carried out only within the limits described in this Privacy Policy and in the Cookie Policy, and subject to consent where required.

12. Data Subject Rights

Users may exercise the rights provided for by Articles 15 to 22 of the GDPR at any time, including:

  • Right of access to personal data

  • Right to rectification

  • Right to erasure

  • Right to restriction of processing

  • Right to object to processing

  • Right to data portability, where applicable

  • Right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

Requests may be sent to:

info@lgestate.it

13. Right to Lodge a Complaint

Users have the right to lodge a complaint with the Italian Data Protection Authority:

Garante per la protezione dei dati personali
Website: www.garanteprivacy.it

14. Data Security

The Data Controller adopts appropriate technical and organisational measures to protect personal data against unauthorised access, accidental or unlawful destruction, loss, alteration, disclosure or access.

15. Changes to this Privacy Policy

This Privacy Policy may be updated at any time, including as a result of legal, technical or organisational changes. Users are encouraged to consult this page periodically.

Last updated: June 2026